Frequently Asked Questions
Auto Detailing Service
We are a 100% mobile business. We come to your location, whether it be your home or your work, and service the vehicle while you are comfortable in your own environment.
If you call in, we can try our best! However, we are often booked in advance so it is difficult to book something on the same day. On average, you can expect to receive an appointment within 24 - 48 hours!
Engine bay cleaning is not a service we offer here at Big’s Mobile. The service is in the works as something we will offer in the near future!
We do not restore headlights here at Big’s Mobile. This will be coming in the near future!
Unfortunately, the only form of paint restoration or damage restoration we offer is in the form of clay barring and hand-applied waxing. This can remove only small low definition scratches.
We apply all of our wax by hand and buff it by hand as well! Our wax compound also acts as a polish; however, we simply charge for a wax, as it is not a true polish.
Since we apply the wax by hand, we want to be transparent and tell you that it will not “fix” any paint. This means that if you have any deep scratches, swirls, chipped paint, oxidation, or other paint-related issues, we may not be the place for you.
Scheduling & Payment
Our goal is to make this as straightforward as possible. Simply click on the “Schedule A Detail” button, and it will take you to a page where you can make appointments, change an existing appointment, or cancel an appointment if need be.
Prepayment is not 100% necessary; however, it is highly recommended. When you pre-pay, you lock in your spot, you don’t need to worry about being available when the auto detailer arrives, and you don’t need to worry about processing the payment later.
Product & Chemical
We come equipped with the essentials needed to detail a vehicle. We have all of the large equipment (vacuums, steamers, pressure washers) as well as the small chemicals & tools.
The deodorizer is a solution that eliminates odors and doesn’t simply cover them up with a nice fragrance. Knock-Out contains a chemical and blends perfectly with many “foul-odor” molecules such as sulfides, amines, and mercaptans. Only foul odors are affected by this chemical change, leaving fresh, pleasant fragrances untouched. Knock-Out is effective on many foul odors but extremely effective on cigarette and cigar odors.
Auto Detailing Clay Bars are engineered resin compounds used to remove microscopic contaminants from the surface of your car's paint, glass, fiberglass, and metal. It is recommended to perform a clay bar treatment on your vehicle at least once or twice per year, in order to keep the paint healthy.
Tire dressing is a product applied to tires to make them look shiny, clean, and new. Detailing shops and car enthusiasts use tire dressing regularly. Tires and wheels are critical to the overall appearance of a car and yet are often overlooked.
The interior conditioning is the last step of service. When applied properly to plastics and leather, the solution creates a protective layer that also has a new car kind of shine.
Day Of Appointment
Yes. We come equipped with every tool needed to provide quality detail. We even bring the hose & extension cords that are necessary to connect to your water and electricity sources. These sources will need to be within 100 ft of the vehicle being serviced.
On average, we say to allow 4 hours for a detail. On average, our customers order the Full Detail and Platinum Detail Packages, which are the packages that require the most time. Service time can take up to 6 hours or as little as 2 hours. This is all dependant on the package and condition of the vehicle being serviced.
Nope! Having someone present for the detail is not necessary. As long as certain needs are met (power and water source, doors unlocked, everything within 100 ft of each other), then you are good to go! Just be sure to pre-pay if you are not going to be present for in-person payments.
These are our needs in order to book your appointment: Name, Contact number, address where the vehicle is being serviced, auto detailing service package selected, size of the vehicle, any add-ons requested.
Needed from you the customer upon arrival: Power and water source within 100 ft of vehicle, keys to the vehicle.
General Auto Detailing
Our details range from as low as $69.00 to $219.00. The price of the vehicle service will vary based on the auto detailing service selected, the size of the vehicle, and add-ons you would like applied as well.
Much of this depends on your vehicle maintenance routine. A deep detailing service, such as our Platinum Detail package, is only needed 2-3 times per year. However, an upkeep service, such as our Big’s Special package, may be needed every 1-2 months!
Wax is more than just a shiny look. It protects the paint from everyday damage like sap, road splatters, sun damage, oxidation, water damage, and so on. It is recommended to wax 2 - 3 times per year. A clay bar is also recommended every time you wax to remove leftover dirt and grime that a regular wash cannot remove.
What People Are Saying About Us Online
Want to Book Online?
Our online booking system is meant to make your life easier. Take a look at our availability and schedule a detail at your convenience!